At MR. H JEWELLERY SRL , we are dedicated to providing high quality jewelry. In accordance with EU and Romanian legislation, our return policy complies with the following conditions:
Products Eligible for Return : Jewelry purchased from our online store that has not been personalized can be returned. This is in line with the general consumer right to return purchases within 14 days of delivery, without justification, under EU law .
Exceptions : Personalized products (e.g. custom-made jewelry or wedding rings) are not eligible for return, in accordance with Law No. 449/2003 on the sale of products and their associated guarantees.
Return Period : Products can be returned within 14 calendar days of receipt.
